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Replacement Sim

Debbi2
Investigator
Investigator

‎08-09-2020 09:51 AM

My son lost his phone last week and I went into a store for a replacement Sim card.  The phone (Sim) is still not accepting calls or texts, but he can make outgoing calls.  Does the sim need time to activate - or do I need to do something to get this to work?

Thanks

 

0 Helpful
11 REPLIES 11
Debbi2
Investigator
Investigator
In response to Leanne_T

‎09-09-2020 11:08 AM

All sorted now. Rang 150 last night and it was a problem with the original setting up of the SIM.

 

A lot of switching on and off and other (slightly more technical) stuff and its all sorted now - Thanks for the replies 😀

0 Helpful
Leanne_T
EE Community Support Team
In response to Debbi2

‎09-09-2020 11:21 AM

Great @Debbi2

 

Glad to hear this is now sorted for you 🙂

 

Thanks for coming back and letting me know.

 

Leanne.

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