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Moving my number but hang on to my ee account

richard611
Visitor

‎09-09-2020 09:53 AM

i want to move my existing number to another provider and change my number on my existing ee account - and hang onto it.  is this possible?

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎09-09-2020 09:56 AM

Hi @richard611 

 

I don't think it will be. When you use your PAC to transfer out, that serves to cancel the existing EE contract. If there's any other lines on that same billing account, they will continue regardless.

 

If that port-out empties the billing account, then your final bill will soon follow.

 

Out of interest, why do you want to keep your existing EE account if you're porting out?

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