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Recently upgraded to iPhone 12 but forgot to use discount code.

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ryan931
Investigator
Investigator

‎10-11-2020 01:38 AM

Hi. I recently purchased the iPhone 12 on a £75 a month contract. I have a 20% discount code that an EE member said I could use but was told I needed to message online to add this onto my contract. Please can you help me resolve this. Thank you. 

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎10-11-2020 01:43 AM

Discounts codes may only be applied at PoS when upgrading or buying new contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX
EE Community Star
EE Community Star

‎10-11-2020 01:43 AM

Discounts codes may only be applied at PoS when upgrading or buying new contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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ryan931
Investigator
Investigator
In response to XRaySpeX

‎10-11-2020 01:47 AM

I recently upgraded a week ago & I want to see if I can please add my discount code to my contract. My friend who recently did the same has managed to add his discount to the contract by an ee staff member sorting this solution. 

thank you 

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