Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

I have just recently upgraded to the iPhone 12

Hi. I have just recently upgraded to the iPhone 12 and I currently have a discount code that I’d like to apply to my contract. The I forgot to mention this to the person in the EE shop at the time. Please may I add this to my contract. thank you. 

ryan931 by Investigator
  • 506 Views
  • 1 replies
  • 1 Helpful

Where is my upgrade of iPhone 12 Pro???

Hi There, I ordered my iPhone 12 Pro as an upgrade on Sunday 1st November and advised up to 3 weeks for delivery but it will more than likely arrive before then. I’ve now just checked my order status and it states 30th Nov to 5th December as a delive...

V23NUS by Visitor
  • 710 Views
  • 1 replies
  • 2 Helpful

iphone 12 order

i have ordered the iphone 2 pro 2 weeks ago and not had a confirmation email or anything and still hasn’t arrived? 

Resolved! Recently upgraded to iPhone 12 but forgot to use discount code.

Hi. I recently purchased the iPhone 12 on a £75 a month contract. I have a 20% discount code that an EE member said I could use but was told I needed to message online to add this onto my contract. Please can you help me resolve this. Thank you. 

ryan931 by Investigator
  • 2006 Views
  • 2 replies
  • 0 Helpful

Ee duplicate sim card

Hi I have a smart watch for my son Its in need of a sim He has his own sim card in his phone.can I get a duplicate sim to go into his watch 

Software upgrade

I recently switched to a sim only business contract. Since then I have not received the November security patch nor the S9 upgrade that has been distributed to devices worldwide. Why?

Starman64 by Investigator
  • 1080 Views
  • 2 replies
  • 0 Helpful

iPhone 12 Pro pre order on small business

So in Small Business, it shows the phone 12 Pro as "In Stock" so a week ago I cancelled my Apple store order and ordered from EE. Today on EE it still shows as "In Stock". But my order a week later is still  "Delivery Awaiting Confirmation"  I unders...

269 by Contributor
  • 694 Views
  • 4 replies
  • 1 Helpful

Resolved! SIM deactivated?

Hi I ordered a new physical SIM for me and my wife (Pay Monthly) as we had e-SIMs previously and I was upgrading to new phones. The day after I placed the order over the phone with EE, both our SIM cards stopped working. Is this normal and does this ...

Poggy888 by Visitor
  • 1774 Views
  • 1 replies
  • 0 Helpful

Delayed delivery

Good afternoon,I am still currently waiting for my iPhone 12 pro which I ordered on the 20th October and now it has been about 3 weeks since my initial order. Unfortunately I have accident deleted my confirmation email. Is there a way that you are st...

Positive feedback

Hi EE,   I’d just like to leave some great feedback for one of your employees, Gary xxxxxxx.   He is super friendly, and managed to find me a great deal on my iPhone upgrade when no one else seemed to be able to. He really went above and beyond.   Ga...

PGraves by Visitor
  • 834 Views
  • 1 replies
  • 0 Helpful