I paid 100 for the phone via card; was told I would receive a text from DPD yesterday and still no word. I haven’t even had a confirmation for upgrading and it still says I could upgrade on my EE app although the data amount has increased and my monthly payment has increased!
@Becksh93, You would need to ring EE customer service to find out what is going on, as you should have received an email and/or text from EE about your upgrade, also they can then let you know what is going on with your order.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
