Re: Wrong 'My number' on phone

Gordon57
Skilled Contributor
Skilled Contributor

‎12-02-2021 03:41 PM

from 2018 ... !

++ Fibre Max 100 Broadband without landline ++
0 Helpful
8 REPLIES 8
Barneygoogle
Contributor
Contributor

‎12-02-2021 05:20 PM

Sorry, I don't get that - what has Fibre got to do with this post???

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Barneygoogle

‎12-02-2021 05:32 PM

@Barneygoogle : That's just his sig. It's added to all his posts. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Gordon57
Skilled Contributor
Skilled Contributor
In response to Barneygoogle

‎12-02-2021 05:51 PM

As said, it's got fibre in my sig but the point was, the post was from 2018.

++ Fibre Max 100 Broadband without landline ++
0 Helpful
Barneygoogle
Contributor
Contributor
In response to Gordon57

‎12-02-2021 07:30 PM

Oh, I see. I think. Has there been any change since 2018? My original post was quite recent. Can the "wrong" number be changed yet, since it has now been three years?

0 Helpful
Gordon57
Skilled Contributor
Skilled Contributor
In response to Barneygoogle

‎12-02-2021 10:58 PM

Yep, we changed phones, problem gone 🙂

++ Fibre Max 100 Broadband without landline ++
0 Helpful
Barneygoogle
Contributor
Contributor
In response to Gordon57

‎12-02-2021 11:47 PM

Thank you Gordon57,

I didn't want to do that, as I have only just bought my Samsung A21s (a few weeks ago). But at least you have spelt out my option, clearly.

0 Helpful
Gordon57
Skilled Contributor
Skilled Contributor
In response to Barneygoogle

‎13-02-2021 12:19 PM

Funnily enough, we got the A21S too, no problem with either SIM. You put it in the right slot I take it, there are two on that phone.

++ Fibre Max 100 Broadband without landline ++
0 Helpful
Barneygoogle
Contributor
Contributor
In response to Gordon57

‎13-02-2021 03:53 PM

Hi, Thank you. Yes, I originally put my EE sim in one slot of the A21s and an O2 in the other. Both displayed their correct numbers when I looked in the details within the settings. Later, I put my EE sim in a separate phone, where it is working fine. I then added a 1p Mobile sim in Sim 2 and the O2 sim in Sim 1. Sim 1 does not recognise this O2 sim at all now (in the phone's setting details). But everything works well otherwise. So, to be fair, this is not an EE issue at all, only an A21s issue. But thank you.

0 Helpful