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Re: Where's my EE pay as you go order?

rosemike17
Explorer

‎29-04-2020 03:16 PM - last edited on ‎29-04-2020 03:48 PM by

my order has not arrived ************. 10 days ago. 

 

[mod edit: please don't post personal details on the forum]

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎29-04-2020 03:47 PM

Afternoon @rosemike17

 

Welcome to the community.

 

Could you let me know what you have ordered please?

 

We have no account access to check the order number for you, but I will check stock on the device or accessory that you have ordered 🙂

 

Leanne.

0 Helpful
rosemike17
Explorer
In response to Leanne_T

‎30-04-2020 01:28 PM - last edited on ‎30-04-2020 01:32 PM by

Order number: ************Order date: 21 Apr 2020
(100gb sim only)

 

[mod edit: please don't post personal details on the forum]

0 Helpful
Leanne_T
EE Community Support Team
In response to rosemike17

‎30-04-2020 01:55 PM

Hi @rosemike17

 

Thanks for coming back to me.

 

If you have ordered a SIM card this can take 2-5 working days to arrive.

 

Please give us a call on 0800 079 8586 and our sales team can check the order for you.

 

Thanks 🙂

 

Leanne.

0 Helpful