Order tracking: pay monthly orders

[Chelseam-12]

Hi 

I’ve ordered an Apple Watch SE on the 09.08.21 got the confirmation email but had to ring so I did I was told next day deliver and I’m still waiting but I go to track my order and it says it can’t show me anything so what’s happening. 
chelsea 

[Christopher_B]

Hi @Chelseam-12

I hope you're well and having a nice day, other than this issue of course. 

Could I please just check when it was you spoke to the team over the phone? 

Thanks 

Chris 

[Chelseam-12]

Hi it was Monday afternoon
Chelsea

Sent from my iPhone

[Christopher_B]

Thanks @Chelseam-12

I would like to check the stock and delivery time scales, so I can do that could I please check what size and colour you've ordered?

Thanks 

Chris

[Chelseam-12]

Hi gold se 44mm

Sent from my iPhone

[Christopher_B]

Thanks @Chelseam-12

I've checked and these are in stock so I would have expected it to have arrived by now.

I would suggests giving our customer care team a call so they can look into this with you.

Thanks 

Chris

[Chelseam-12]

Ok thank you what time are the lines open until

Thanks
Chelsea

Sent from my iPhone

[Christopher_B]

@Chelseam-12 Our customer care teams hours are below.

Mon to Fri 8 am - 8 pm
Sat 10 am - 6 pm
Sun 10 am - 4 pm

Thanks 

Chris