No order delivery date

[Katers]

Also having same problem, received confirmation of order via email but I have no idea when its going to be delivered. Did think it was good you could do everything on the phone for upgrade but delivery is still a mystery 🤷‍♀️

[James_B]

Hi @Katers,

Welcome to the EE Community. 🙂

When did you place your order? If the device you ordered was in stock, you'll receive confirmation of dispatch within 24 hours.

James

[Katers]

Hi,

Was on Friday 28th

Thanks

[James_B]

Which phone/device did you order @Katers?

James

[Katers]

Samsung Galaxy A42 5G

[James_B]

Hi @Katers,

It looks like that model is in stock. Please get in touch with Customer Care so they can check the status of your order.

They'll be happy to help. 🙂

James

[Katers]

Thank you .

[James_B]

No problem @Katers 🙂

James