No order delivery date

[Defgary]

No,  they say you’ll be contacted when it’s being shipped to you.  I’ve got the same problem.  Useless.

[Christopher_G]

Hi @Defgary

Welcome to the community.

Which device did you order? Did they confirm the order went through?

Chris

[Defgary]

@Christopher_G 

Iphone 12 pro max 512gb graphite 

has an open order and only explanation is probably no stock.  Ordered online again yesterday as it said it was in stock

[James_B]

Hi @Defgary,

The current delivery guidance for that model is dispatch within 28 days.

You'll receive a text with tracking details as soon as it is dispatched.

James

[Defgary]

Maybe you should update your systems so your sales reps and website reflect this?

Sent from my iPhone

[James_B]

Hi @Defgary,

The dispatch time is clearly displayed in our online shop and our sales reps all have access to the most up to date stock guidance.

James

[Defgary]

Sent from my iPhone

[Defgary]

No, that’s not true.  

[Defgary]

Won’t publish my screen shot of the website.../

[Defgary]

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