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Re: Need email address for customer service

Lincsman2
Investigator
Investigator

‎17-08-2021 01:40 AM

Customers want to email. EE wants to dictate to its customers how they communicate.  That's because EE couldn't give a damn about service or customer preferences.   They are in business to make money.  Period.  So screw you customers, like it, lump it or find another supplier.

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11 REPLIES 11
Chris_B
EE Community Star
EE Community Star
In response to Lincsman2

‎18-08-2021 08:20 AM

@Lincsman2  And as a customer you don’t get to decide if EE provide a email that you can use. It seems you don’t understand that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Lincsman2
Investigator
Investigator
In response to Jon_K

‎19-08-2021 07:59 AM

EE sent ME an email (it seems they can send them just not receive them):

 

Lincsman2, we want to be sure you got the information you were looking for.

Gosh, EE has realised that it really does care about its customers and needs to improve its customer service. 

 

No EE, I didn't find the information I was looking for, it's so kind of you to care.  Please provide the email address of your customer service team.  Or failing that, the email address of your CEO.

 

I look forward to you fulfilling your desire to make sure I get the information I'm looking for.  I'm so happy that I've been able to help you improve your service.

 

I'm now standing by for the usual blast of EE BS.

 

 

 

 

 

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