Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Apple tv

Go to solution
Amanda48
Investigator
Investigator

‎18-02-2021 10:37 AM

I have a Apple TV 4K box and cancelled it before the 14 days was up. What do I do with the box? 

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
Leanne_T
EE Community Support Team
In response to Amanda48

‎18-02-2021 01:54 PM

Thanks @Amanda48

 

If you have not received the returns bag, please give us a call and the team will get this looked into for you 🙂

 

Leanne.

View solution in original post

7 REPLIES 7
Go to solution
XRaySpeX
EE Community Star
EE Community Star

‎18-02-2021 10:53 AM

As you cancelled your order you should be sent a post-paid return bag.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Go to solution
Amanda48
Investigator
Investigator
In response to XRaySpeX

‎18-02-2021 11:03 AM

I haven’t been sent anything

Sent from my iPhone
0 Helpful
Go to solution
Leanne_T
EE Community Support Team
In response to Amanda48

‎18-02-2021 12:57 PM

Hi @Amanda48

 

Thanks for coming to the community. 

 

When did you let us know you wanted to cancel the Apple TV 4K box? 

 

Thanks 🙂

 

Leanne

Go to solution
Amanda48
Investigator
Investigator
In response to Leanne_T

‎18-02-2021 01:49 PM

I let them know on the 2 feb.

Sent from my iPhone
0 Helpful
Go to solution
Leanne_T
EE Community Support Team
In response to Amanda48

‎18-02-2021 01:54 PM

Thanks @Amanda48

 

If you have not received the returns bag, please give us a call and the team will get this looked into for you 🙂

 

Leanne.

Go to solution
Romakhat123
Investigator
Investigator

‎18-08-2021 07:57 PM

WHY THE WIFI BILL IS TOO MUCH SO YOU PLEASE TELL ME OK

0 Helpful
Go to solution
Jon_K
Former EE Employee
In response to Romakhat123

‎19-08-2021 07:53 AM

Hi @Romakhat123.

 

Welcome to the community.

 

Are you referring to your home broadband bill?

 

Have you checked your bill in your My EE Account?

 

Jon

0 Helpful