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EEPerks deactivated

carolecubbs
Visitor

Hi, 

I am having a real issue trying to get access to EE Perks. It says deactivated as validation not completed in time. Spent time on phone to customer service who were unable to help. Can you please resolve so I can access discount for a new contract? I am very frustrated having been a customer for many years with three household contracts & wanting to add another. Please help

 

3 REPLIES 3
Katie_B
EE Community Support Team

Good Morning @carolecubbs

 

Thanks for coming to the community.

 

I would love to see if I can help further. 

 

I have sent you a private message, please take a look and get back to me. 

 

Katie 🙂

Hi,

 

this is also happening to me

Leanne_T
EE Community Support Team

Morning @Khyle

 

Thanks for coming to the community. 

 

To help with your perk account, I've sent you a private message on here for some extra details. 

 

Thanks 🙂

 

Leanne.