How to unlock an EE pay as you go phone or device

[Jayemm1]

I’ve tried this and all I keep getting is “We're unable to unlock a device with this type of account.” Yet phone accepts a BT sim or an EE one, but not a 3. So is it locked or not?

[Jayemm1]

🤞🤞🤞

Thanks

[Leanne_T]

Let me know how you get on @Jayemm1

Thanks 🙂

Leanne. 

[Jayemm1]

Will do! 
👍😊