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SIM won't work in repaired ee mobile

Chew86
Visitor

‎07-05-2021 04:48 PM

I have just received my phone back from ee repairs however I put my SIM card in and it won't connect to phone as if it doesn't exsist. If I try to send a message It says waiting to connect. This SIM worked before repairs were taken place I've tried restarting phone and checking SIM is placed correctly

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎07-05-2021 05:07 PM

Hi @Chew86

 

Thanks for posting. 

 

If you go into the phone settings and select network, do you have EE showing? 

 

Does the SIM card work in any other phone? 

 

Thanks 🙂

 

Leanne.

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