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Community Activity
Cannot access plan details
I joined EE approximately a month ago. I’ve changed my broadband and phone to them. I can login to my account but that’s it. “There’s a problem getting your broadband details” I have spoken to EE about this and they all say the same thing that it’s a...
Contract withdrawal
I have purchased an iPhone 16 Pro Max on a 24-month contract from EE Network. I have already made two installments, and the third installment is due next month. However, I no longer want to continue this contract. I also want to return the phone alon...
email contact
Hi. Does anyone have an email address for EE? I want to chat with an agent online. Thanks
EE Smart Hub Plus poor range and connection strengh compared to BT Smart Hub 2
Our BT broadband contract came to an end so we've moved fully to EE now and been sent out an EE Smart Hub Plus to replace our BT Smart Hub 2. There seems to be a considerable reduction in range with the new EE box and an unstable or poor wifi connect...
"something went wrong on our end" error in the app and online
Has anyone got the "something went wrong on our end" error in the app and online? I have been with EE for ten months and STILL haven't had this sorted. I raised three tickets for this. First one said we are working on it, second one said oh yes th...
Itemised
How do you find the numbers dialled on your phone bill?
Apple TV 4K EETV app
Afternoon,After using the EETV app and tv guide via the Apple TV 4K box for a few weeks, I wondered if any knowledgeable contributors on here knew of any improvements in the pipeline?Specifically I’ve noticed the TV guide is limited to the next 24 ho...
Smart Hybrid Connect connected to router but the three bars are flashing red.
I am a new EE customer, BB works but the Smart Hybrid Connect is paired to the route but the three bars are flashing red. I have moved around the house and it is in the best possible position for 4g.
Full Works Sim-Only for £29
I'm currently on a iphone allrounder for £22 for 6 months, EE keep sending me notifications that I can upgrade to a new phone+sim deal or sim-only dealGoing through the options and can get Full Works for £29 on Sim-Only is this correct, could I upg...
Issue
Also having the same issue and no idea why. Applied online and heard nothing for a week, contacted EE to be told it had been declined on credit. Attempted to sign up again over the phone but declined a second time. Credit score is excellent. No mis...
