I would just like to give a big thank you to your technical staff with helping me out today.
I recently tried to upgrade my 4g WiFi account, to a fiber-landline with BT.
After waiting for over 5 hours for the BTengineer to arrive today, i was told that i would have to wait until the 24th Dec for the work to be carried out!!!!!!.
This left me a little more than annoyed to say the least. . .
however, after a friendly 5 min chat with your operative, i was able to upgrade my 32Gb allowance to a more substantial 150Gb connection.
This was achieved very smoothly and immediately.
Needless to say that i have cancelled my contract with BT, so i can remain with EE and their excellent services.
Top rate customer service guys
you know how to look after your customers😊😊😊😊
keep up the great work
Many thanks
Skinmaster
