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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15096 Views
  • 51 replies
  • 65 Helpful

EE120 Router Firmware

I bought the ee120 router on ebay. the seller wrote in the description that the router supports band 1,3,7,20but it turned out that only band 3,7,20. I found information that EE mobile supports band1 and may be in new firmware ee120 support it? how c...

ckmobile by Explorer
  • 638 Views
  • 1 replies
  • 0 Helpful

Order - no delivery date

Hello, Ordered a Graphite 128GB iPhone 13 Pro Max on 08/12/2021 and was told it would typically ship within 7 days but had nothing. Can someone please give me an expected timescale?

LT96 by Investigator
  • 1021 Views
  • 5 replies
  • 1 Helpful

Resolved! Isle of Man & transfers

My wife currently has an Isle of Man mobile (starting 07624) but is looking to move to EE. Would she be able to keep her existing number?

Happy Happy Happy

I would just like to give a big thank you to your technical staff with helping me out today. I recently tried to upgrade my 4g WiFi account, to a fiber-landline with BT.After waiting for over 5 hours for the BTengineer to arrive today, i was told tha...

No Call Back

Hi,I spoke to someone on the 7th December to cancel my broadband as I am moving to ireland.Their computers went down so they said they would call me back but no-one called me back. I need the account cancelled from 7th Dec.Thanks

Scree by Valued Contributor
  • 323 Views
  • 2 replies
  • 0 Helpful

Being overcharged

Hello , is anyone else being over charged per month . My plan and my bill do not add up . It appears I am being overcharged even with no extra charges on the account . Is anyone else having the same issues ? Thank you .

Sammie271 by Investigator
  • 1789 Views
  • 10 replies
  • 0 Helpful

Upgrade Addons

I was meant to receive a free card reader as add on when I upgraded my phone, but, it hasn't arrived..  

the_b1ues by Investigator
  • 751 Views
  • 1 replies
  • 0 Helpful

EE Smart Hub (White) & BT Premium Whole Home Discs

This may have been asked before, apologies if it has but I couldn't find the answer! I had our broadband installed yesterday and also have 3 of the BT Premium Discs. Is it possible to use these with the smart hub without having to have 1 of them perm...

AndyGrice by Investigator
  • 2087 Views
  • 5 replies
  • 2 Helpful

Thank you

I would like to thank Jordan (xxxxxxxxx@ee.co.uk) for the help and patients that he gave me in moving from BT to EE, along with porting my number. I know that it is simple but to an old man, say no more. He took time and with an exceptional amount of...

Mel2221 by Visitor
  • 560 Views
  • 1 replies
  • 0 Helpful