iPhone 13 delivery queries

[ChloeChown]

I ordered the iPhone 13 pro max 128gb in graphite and it said delivery within 7 days. But still nothing x

[Leanne_T]

Hi @ChloeChown

Thanks for coming here 🙂

As soon as your order has been dispatched, you will get a message from DPD to let you know when this will be delivered. 

If you would like to check your order, please get in touch with our Mobile Care team.

Leanne.

[ChloeChown]

I realise that. But it was advertised as delivery within 7 days. And it’s been 7 days and nothing has arrived. And it’s still being advertised as a 7 day delivery!  

[Kirstysid]

Same here this is the third time trying different colours for iPhone 13 pro max. Tried to re order graphite 156gb Monday and nothing so far. My original order was October! It’s wearing thin now. 

[ChloeChown]

Oh no that is awful. Have they promised you delivery dates each time?

[rohitrooprai]

I upgraded from the iPhone 11 Pro max to the 13 pro max and it took 3 weeks for delivery

[ChloeChown]

This is such a generic reply. They’re saying delivery within 7 days. But that’s not happening !!!

[Leanne_T]

Hi @ChloeChown

Thanks for coming back to the community. 

Have you spoken to our Mobile Care team? 

Leanne. 

[ChloeChown]

Yes. They’ve said they don’t have any stock in. Which I understand can’t be helped. But then why still are you advertising 7 day delivery?

[Leanne_T]

Hi @ChloeChown

Which size and colour did you order? 

Leanne 🙂