For up-to-date information and comments, search the EE Community or start a new topic. |
19-11-2021 05:46 PM - edited 19-11-2021 05:48 PM
Hi Leanne, I have the same problem. I bought an iPhone 13 from Apple and am using a sim only contract. I want to blacklist the IMEI to prevent usage. I have proof of purchase. I cannot get anyone to assist me - I am told that since I didn't purchase from EE there is nothing that can be done. I called Apple and they said it is absolutely the responsibility of your carrier.
Why is this so difficult? Nobody wants to make money from stolen property, surely?
20-11-2021 09:17 AM
Hi @bogie67
How long did you use the SIM only plan on EE before you device was lost/stolen?
Thanks