Community Activity

No Network. Selected network (EE) not available

I switched to EE about a month ago. Very regularly, at least 5 times a day (sometimes much more) I get a notification saying "No network. Selected network (EE) not available". This happens whether I'm at home or out and about. Sometimes I have to put...

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Haximus by Explorer
  • 1041 Views
  • 33 replies
  • 10 Helpful

Netflix cancelled

Hi  it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...

Unable to set up wifi enhancer

HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...

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ofish42 by Investigator
  • 557 Views
  • 13 replies
  • 4 Helpful

Router continually flashing aqua

My router suddenly stopped working and is now flashing aqua. Until today, it was solid green and worked just fine. I've tried resetting the router, disconnecting it and reconnecting it, etc. Nothing's worked. Does anyone have any advice. 

PGT2 by Explorer
  • 25 Views
  • 2 replies
  • 0 Helpful

No Service

I recently had an additional line removed from my account due to an error after upgrading my phone. I spoke to someone yesterday regarding this and was told it was all sorted out. However, I now have no service on my phone. I need my services back as...

TV must be via Ethernet

After months of looking for help with TV pixelation, approx 30+ calls and 3 engineers at my home I have been advised to connect TV boxes via Ethernet. ( Modem is 3 meters from box! ) Cant believe that we have to run cables around the house for TV sig...

Setter139 by Investigator
  • 75 Views
  • 3 replies
  • 0 Helpful

Passes not working for Now

Hi allJust re joined EETV (equipment coming June 3rd) and had the usual email telling me i can view my Now passes early using the app. I followed the instructions in the email to pair my Now account to my EE services but after putting in my username ...

Why do I need £20 spend cap to use my contract aboard?

I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...

Bootoo by Investigator
  • 694 Views
  • 17 replies
  • 5 Helpful

wifi

I am sorry for posting here but can't see a subject that I want.I have a cochlear implant and a streamer that is plugged into the mains and the audio out on my tv it is paired to my iPad ,to get it stream the sound from my tv to my implant I go to se...