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Re: EE Home Broadband moving home

Becca199777
Investigator
Investigator

‎26-06-2021 01:50 AM

Does the wifi stay on in my previous address or does it go off until the new address goes live? 

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎26-06-2021 09:40 AM - edited ‎26-06-2021 09:42 AM

Hi there @Becca199777 

 

Thanks for coming to the community. 

 

If you give us a call at least three weeks before your move, we’ll take care of everything for you, and let you know when your existing broadband will stop working 🙂

 

Good luck with the move. 

 

Leanne.

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎26-06-2021 02:06 PM - edited ‎26-06-2021 02:06 PM

@Becca199777 : EE will keep you informed of progress as it goes along - see How do I arrange my move?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)