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Community Activity
Router
Got a new router 2 weeks ago and it's absolute pants, much weaker than last one and keeps cutting out. Bot keeps saying that there's a problem that should be resolved in a few hours, but it never is. Any thoughts..?
4G Mini Mobile Wifi
I bought a 4G Mini Mobile Wifi, EE Unlocked PAYG router to take on holidays. The EE sim I was sold for it is actually for a mobile. I now seem to have a monthly contract instead of PAYG. Also the router won't add to EE website, and the type isn't sho...
Using EE/BT wifi hotspots
So I’ve just had EE broadband installed and I have the EE app. As far as I can tell I have the app connected to my router. How do I connect to the EE/BT WiFi hotspots I come across in public? Do I automatically connect? Do I select the hotspot when I...
Re: Orders getting cancelled
My wife has placed an order and was asked to give her phone number as she doesn’t have a phone number she used mine. I received a cancellation text with no explanation. We can’t resolve this as every number will call connects to my account with ee an...
Can't receive calls - but can make calls - ON WIFI CALLING
West midlands - 100% reliant on calls over wifiCan make calls fine - but nobody can get through to my phoneSeems better when it drops back onto 4g out in the gardenHave restarted phone / activated Plane mode / Wifi Call then comes back.. but nobody c...
Smart Hub Pro Wall Mount
Does anyone have any recommendations for a wall mount for the smart hub pro?
Resolved! Cannot get EE Broadband billing when linking accounts
I finalised the changed from BT broadband to EE in June 2025 which has taken some 5 months of constant phoning since first signing EE contract on 30/1/2025 which BT/EE did not implement but tried to instigate a "higher" BT Broadband Product that I w...
EE Price hikes
I'm preparing to leave EE. Stupid increase in prices for their basic mobile packages. I cannot afford this. What are they doing offering 10GB as a basic mobile package? Don't they read? MoneySavingExpert (admittedly 2019 survey) says 69% of people su...
Claiming a free gift with new nothing phone 3
i pre ordered a nothing phone 3 on the 4th july 2025 in store and the pre ordered came with the nothing overhead overphones and i was told because they were going to be a gift due to pre ordering that i would receive them when i got the phone which t...
Refund on final bill
I cancelled my EE contract on the 11/7 but was still charged for my final bill on the 15/7. Can I get a refund on this bill please
