2071172members
820online
1282859posts
Community Activity
Resolved! Waking PS5 from rest mode, not staying connected to internet.
Hello. Recently migrated over from BT when my contract was up. Now with EE and using their smart hub. My PS5 has all the correct features enabled and this worked no problem with the BT hub. But now when I start up my PS5 from rest mode it’s not conne...
Extra charges
There is an extra payment of £60 for Picture Picture messages on my mobile phone bill this month. I don't know why. Please give me a detailed explanation. Regards ************ [Mod edit: Please do not share personal details as your posts are visibl...
Unable to early upgrade using EE perks discount and trade in
Disappointed to find out EE perks use cannot happen if you trade in phone for early upgrade this was not made clear when going for a more expensive contract in order to enable earlier upgrade.
Apple airpod max
Can someone tell me why i can see the apple airpod max’s on the ee store but when i log into my app to add them to plan they’re not showing, they were there a few days ago so wondering if they’re out of stock and if they are how long it usually takes...
EE Mobile Broadband - Poor!
Hi,Just moved to an EE 4G Mobile broadband router after many years of BT stability and everything working 24/7.We stay in a bungalow and the previous router was in the loft and provided great signal across the house, so everything worked. The new EE ...
Compensation for severe service failure
I have endured almost 30 hours of tedious online chat with BT and EE in relation many issues incurred during transition from BT to EE , the way me and my wife have been treated was shocking even making threats about non payment for mobile service whi...
No signal with physical sim card inserted
I have an old Iphone I have been using with an Esim absolutely fine, then this week the signal just went to nothing, I tried reseting the phone everything. I then inserted the phisical sim card I had sent out a month or so ago thinking maybe that dec...
Cannot Activate TNT Sports
Hi,I have tried activating my TNT sports account as my inclusive extra but I am receiving a "Technical Difficulties" error when I enter my mobile number and the PIN code sent to my mobile.I have tried both using my mobile and a laptop browser to no a...
Laptop can’t see wifi
Hi all, fired up my laptop I’ve not used for a while, in fact not used since we got EE broadband a few months ago. Problem is, it can’t pick up the router, it’s working ok - it can see the neighbours ones. All other devices see it ok. It’s running wi...
