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20-05-2021 07:27 PM
For the last month when I try to send text messages (iPhone) at home it takes ages then fails. To be able to send them I have to go into another room where the router is and stand right in front of the router to enable my text messages to send. (My roaming is off and so is wi-fi hotspot). Any ideas why this is happening?
21-05-2021 11:13 AM
21-05-2021 11:15 AM
If sending text messages works via the mobile network in other locations, and WiFi-calling is working for voice calls, then text messages shouldn't be any different either...Assuming that all device config & settings are correct.
I'm not sure whether this helps solve the issue here, but on a point of "how the network works", is perhaps worth reminding.
23-05-2021 08:56 AM
23-05-2021 10:24 AM - edited 23-05-2021 10:24 AM
Thanks for coming back to the community.
Can you make and receive calls?
Do we have any problems reported for the area on the Coverage and Network Status Checker, if you select 'Check Network'
Thanks.
Leanne 🙂
23-05-2021 10:39 AM
23-05-2021 10:42 AM
Thanks @Firebird7777777
If you would like to get this looked into further our Tech Gurus will be happy to help, if you give them a call on 150.
Thanks.
Leanne.