So, I ordered my upgrade for the S10+ on the 21st of February. I realised at the beginning of this week that apart from the initial order confirmation email, I hadn't had any further information from EE so I rang them. Turned out something had messed up at their end and the order had got 'stuck' somewhere so they sorted that out. The S10+ I ordered also comes with a wireless charging pad and the earbuds and yet their new order confirmation email mentions the charger but not the earbuds. On top of this, they also promised that I would get my phone today as it's their fault that they order was messed up. I have not received any delivery date texts or anything and when I track my order it still says awaiting confirmation. It's nice to know that once EE make a mistake, they even somehow mess it up when trying to correct it
