Possible hacked ‘EE app’
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01-12-2021 04:21 PM
Hi, has anyone seen this as the ‘log in’ screen on the ‘EE app’
It doesn’t look right to me.
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01-12-2021 04:23 PM
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01-12-2021 05:11 PM
Hi @Robbo57.
Thanks for coming to the community.
Have you tried removing the app and re-downloading?
Katie 🙂
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01-12-2021 05:16 PM
This is what it looks like for me everytime I login…
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01-12-2021 05:27 PM
Hi Katie@
yes, tried removing and reinstalling the app but still showed the same log in screen. I haven’t seen the log in screen looking like this before, it just looks odd.
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01-12-2021 05:30 PM
Hi @etsket.
Thanks for coming and confirming this is also like yours when you log in to your account.
Katie.
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01-12-2021 06:18 PM
Hi @Robbo57
Try deactivating the VPN as the app will think you're abroad if connected to a foreign server.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
