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Porting number

SMDavies
Explorer

Hi, I requested a PAC code to transfer my number from O2 to my new EE account. I entered the details on line but the number still hasn’t ported across to my new account (it’s about 5 days now). 

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@SMDavies   So you requested this Friday?  If that was after I believe 12pm you’re number will not begin to port until Monday as number posts don’t happen at the weekend,  so your request on Friday was actually looked at Monday and your number should be migrated by today.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Katie_B
EE Community Support Team

Good Morning @SMDavies

 

I can see you have been provided the perfect answer from @Chris_B

 

If this does not complete please come back and let us know, 

 

Katie.

Spot on …. minutes after posting I received a message to say porting will complete today. Thanks. Susan
Chris_B
EE Community Star
EE Community Star

@SMDavies   Haha. Isn’t that always the case. 😆

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @SMDavies

 

Thanks for coming back and letting us know 🙂

 

If you need any further help, you know where we are.

 

Take care.

 

Leanne