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I have recently ported new number in my esim but not able to get whatsapp verification message. But whereas phone call or message are working but not able to register on whatsapp
Resolved! Application error: a client-side exception has occurred
No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". My husband's account works fine, but mine d...
EETV feature request
We've been using EETV on Apple TV 4K a week now. In the main I'm impressed - it's not as complete, nor easy as SkyQ but I'd guess it is better than Sky Stream, owing to the extra power of the Apple TV box.However, I have a few feature requests/bugs a...
EE router slow to connect 'identifying'
Hello,I have recently switched from BT to EE and have set up the router Smart Hub SH32B. The speeds and latency are great, exactly what I was hoping for. However there is on slight problem that hopefully someone will be able to help with. When I star...
How to Permanently Turn Off or disable EE Digital Voice Answer Phone?
HELP - How do you permanently turn off or disable EE Digital Voice Answer Phone?I don't want this service.I cannot get to the phone in time (even on the longest ring....which seems to be about 8-rings) due to mobility issues. I cannot imagine that th...
Now TV app
I am trying to log in to the Now app on my mobile phone. I have tried using my ee credentials but it doesn’t know the password and will not let me change any password it may have. Am I able to log into this app or not. If yes how do I. Like others I ...
Old broadband account
Hi,this request is going way back - apologies for this. I did contact the broadband customer service billing line, we spoke for about 20 minutes but to no avail. They advised I come on to the community to see if anyone can offer any advice.I held a h...
Resolved! EU Roaming add on - inability to buy
Im in Italy for three months and have just recieved my first bill. I have been charged the £2.47. a day and decide i would rather try and find a monthly roaming add on rather than stack up a large bill to use my phone as normal. This it seems is imp...
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Slower speeds on passthrough with 5G HH70c?
Now this may just be me and having some intermittent results, but does the 5G HH70c switch from 5G to 4G in passthrough mode? I can get faster speeds on my iPhone 12 in 5G mode than I can connected to the HH70c in passthrough, with the test being d...
