Damaged SIM
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09-06-2020 03:05 PM
I have a colleague who is an EE user, who claims their SIM is damaged as they can't hear / be heard during a Voice call - but data calls (WhatsApp etc) work fine.
Do I need to order a new SIM?
EE do not want to take calls via 150 it seems. HELP!!!
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09-06-2020 03:52 PM
@iamcob Is it possible to try a different SIM card in that device as I very much doubt the SIM card is the cause of this. You’ll probably find it’s the device itself.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
