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Still waiting for order

jayneb1968
Visitor

Upgraded a week ago and still no news as to when I will receive my phone. I've tried to track it but saying my type of order cant be tracked, Pay as you go only at the moment. I am pay as you go! Absolutely no idea when I will get my upgrade. My current phone has a damaged screen and is fading by the day so it would be really useful to know. I should have just gone into a shop. Wont upgrade online again. 

1 REPLY 1
Leanne_T
EE Community Support Team

Morning @jayneb1968

 

Thanks for coming to the community. 

 

Did you order a pay as you go upgrade?

 

Which model phone, including size and colour did you order? 

 

Thanks 🙂

 

Leanne.