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Community Activity
Switching from BT to EE mid contact
My BT broadband contract runs out 31st May ‘25, will I be charged a penalty for switching to EE in April?
Data Plan
Hi, I’ve recently put my add on sim card into a different phone but the data plan has moved with it and when I check my account it tells me that the sim is still on a unlimited plan but on the phone it tells me it has 2GB of data it can use, can anyo...
Help needed -confused between BT and EE
So here's my problem. I had a full wifi/phone/TV package with BT....everything ran smoothly for 5 years until last month, when I contacted BT to say that I didn't need an extra box I had, and that I didn't need my landline anymore. At that point, BT ...
I do l pay my phone bill and phone contract at the same time?
I started using ee phone contract from last month but have not received any bills for that. I only received data plan bills, is there any possible l can pay my phone contract bill as well? Please help.
EE TV music channels
Can you get music channels on we tv? When I’ve googled it, it says you can but I can’t work out how. Thanks
Fraudulent sales pitch
Seriously regretting moving from sky to EE. Was sold a package for TV & broadband by EE.Moved house with a request to transfer all services. Somehow they cancelled, rather than transferring. Then spent a minimum of 30 hours on the phone to EE over th...
PAC code
My EE contract recently finished and my partner has a phone on my account as a add-on so they've both ran out and we want to leave EE. I have switched companies and requested a PAC code to witch over. It worked for my number and I have been switched ...
EE won't let me connect the second broadband line in my house - **bleep**?
Have had months of runaround trying to get the second broadband line connected, getting endlessly contradicting stories from EE customer service people.We moved in 6 months ago and there are 2 full broadband lines installed, one at each end of the ho...
Unable to call customer service or use 150 texts
Just arrived in Switzerland and can't call customer service or use 150 text service, and app and website don't seem fully functional and won't allow me to change spend cap (which may be the problem) I called customer service in the UK just before lea...
No network
Last nite I broke down in my van 80 miles away from home with my 2 year old in a town I wasn't familiar with couldn't make a call book a hotel or get any cash as I had no internet coverage at all couldn't call AA as phone saying no network so me and ...
