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Physical SIMs & eSIMs

MRGC
Investigator
Investigator

I currently have an eSIM in my phone, and I've asked for a replacement physical SIM, Do I have to delete the eSIM before using my physical SIM, as this is the first time I've done this, as I'm not sure of the correct procedure to follow when reverting back to a physical SIM card from the same provider as the eSIM. Thanks in advance for any assistance offered.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@MRGC  Once you get the sim in your device the eSim should deactivate when the physical sim activates.   Do not delete the eSim as you should receive a text.  

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