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PS5 No EMail

Jockdj1978
Visitor

‎27-10-2021 09:45 AM

I placed an order for a PS5 on the 26th October. The 10 pound was taken from account but the website crashed before I got an email saying order accepted. I still have not received any email or text and when I ring up customer service I get told they can't see the order.

Am I getting a PS5 or not.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎27-10-2021 09:47 AM

Hi @Jockdj1978 

 

If CS said they cannot see your order then I would assume not. You will be reimbursed the £10 if unsuccessful.

 

Thanks

 

 



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