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Phone delivery signature due to coronavirus

ben20k
Valued Contributor
Valued Contributor

‎19-03-2020 04:53 PM

Hi. I know usually I would need to be in in to take delivery of my phone. I’ve just had a txt saying it will arrive tomorrow but I may not be able to get the day off to sit in for it due to the current circumstances and changing the day isn’t an option. 

My girlfriend will be in though and I’m wondering if she would be able to collect it instead of me if a signature is not required.....as  I’ve heard a few delivery companies are saying they won’t be due to the coronavirus

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1 REPLY 1
Leanne_T
EE Community Support Team

‎19-03-2020 05:24 PM

Afternoon @ben20k

 

Thanks for posting on the community.

 

Currently the DPD driver will need to see ID, you can view up to date information on the DPD website.

 

You will have the option to change your delivery, DPD will send you a confirmation text the day before arrival to confirm, with a link to track your parcel and an option to rearrange the delivery date.

 

Thanks.

 

Leanne.

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