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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15544 Views
  • 51 replies
  • 65 Helpful

Resolved! No deliver....

Ordered addon Nintendo switch a week ago, hand haven’t got anything since except first email, where is it ????? 

Sprigan by Investigator
  • 3446 Views
  • 11 replies
  • 3 Helpful

New phone

Hello, on Friday I upgraded my phone and am expecting delivery today but not have any updates. When am I likely to get an update? Thanks 

When is my phone arriving

Can someone please help I ordered an upgrade to a s10 on Saturday and was told it would be delivered today. I have received an order confirmation email that also states delivery is estimated to be today. Yet I've had no text confirming the delivery s...

Laura-09 by Explorer
  • 858 Views
  • 2 replies
  • 1 Helpful

Unable to complete order for Kir wireless charger

Hi all,  I am trying to order the Kit Wireless Charger as recommended by the Enjoy technician who delivered my upgrade. I have completed all the information and billing details however the page doesn't load. Have you suspended deliveries at the momen...

Where is my order

I went to the ee shop on Monday and upgraded my phone and my daughters phone. My daughter upgraded to a Samsung ultra s20 but had to pre order it to the store. They said it would be here 3/5 days. But due to this virus I was wondering if it will turn...

Faulty S20 plus already!!

Phone has already got major faults and i have been hearing more and more faults reported. Mine has developed a fault where it has got stuck on the boot up password/lock screen and will not let me get past it. Very Very dissapointed with this phone an...

Order Confirmation

I just received a text saying my order is on track, yet the status hasn't changed? And as I've been waiting for over a week now, I was hoping this was actually progress on my order!

Will17 by Explorer
  • 1009 Views
  • 3 replies
  • 0 Helpful

Resolved! S20+ delivery

Pre ordered my Samsung s20+ 12th feb confirmed email by ee with order ref but have had no follow up messages or emails since,yet some saying may have had early delivery for the 10th?

Thehoff by Investigator
  • 3958 Views
  • 10 replies
  • 3 Helpful

Where is my phone? upgraded phone/contract over the phone

Hello, My phone stopped working yesterday so I called EE, we tried everything but couldn't bring it back.  I upgraded my phone/contract over the phone and was told I would receive the phone the next day (today).  I asked to be sent email confirmation...

sh29 by Investigator
  • 1361 Views
  • 3 replies
  • 0 Helpful

Phone delivery signature due to coronavirus

Hi. I know usually I would need to be in in to take delivery of my phone. I’ve just had a txt saying it will arrive tomorrow but I may not be able to get the day off to sit in for it due to the current circumstances and changing the day isn’t an opti...

ben20k by Valued Contributor
  • 1020 Views
  • 1 replies
  • 0 Helpful