Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Chat and phone

Has anyone else had problems with live chat and phone tonight. Was told my s20 ultra would be delivered on the 10th then that changed to 13th. 13th came and was told I would get it between 13th and 18th. And i have been cut off four times on chat and...

Order update

I’ve just received an order update saying “ Your order is on track”What does it actually mean?Thank you for any answer!

iPad delivery

Hi I ordered a new iPad on Sunday and got the email from EE saying they received my order but have had no tracking info from dpd and I can’t track it on EE 

Perci by Visitor
  • 874 Views
  • 1 replies
  • 0 Helpful

S20 ultra stock delayed?

Preordered an upgrade to the S20 ultra through my local store and was told it could be collected from the 13th. Went in on the 14th and it wasn't in stock.  Is it in stock/ is there a way for me to know when it will be?  I ordered it at Southampton w...

Arcon by Explorer
  • 1572 Views
  • 4 replies
  • 2 Helpful

S20 ultra protective cases?

Cant seam to find much about atm but when I finally recieve my phone I need a good protective case.  I usually get the tech21 full protective wallet case.  Does anyone have any recommendations??

yaziixxx by Contributor
  • 1250 Views
  • 2 replies
  • 0 Helpful

Oppo reno 5g order

I placed an upgrade order on the 14th and got the email to say expected delivery to EE store was the 16th , I have not received anything from dpd yet and I am a bit concerned. Order number xkoxxxxxxxxx   [mod edit: please do not post personal informa...

Delbhoy by Visitor
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  • 1 replies
  • 0 Helpful

Resolved! Samsung airpods?? How to claim

I've received my phone today but when I took out the contract it says you can claim the free headphone pods. I cannot see anything about this in with my phone ??? 

yaziixxx by Contributor
  • 3538 Views
  • 3 replies
  • 1 Helpful

Order comformation email

I ordered my upgrade last night but.my email.confirmation got sent to my old email address i can't access

Resolved! 30 GB instead of 60 GB

On Black Friday i i graded my sim from 20 GB to 60 GB for the same price. I thought i would get a new sim but as yet I've heard nothing and I've just checked on my app and for some reason EE have gave me 30 GB. Not sure what's going on. Any info woul...

Enzom by Investigator
  • 3595 Views
  • 10 replies
  • 5 Helpful