Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Delivery of new phone

Can anyone confirm if due to the vivid-19 EE Are still able to fulfil a new phone order?? 

Luggs5 by Visitor
  • 674 Views
  • 1 replies
  • 0 Helpful

Resolved! Upgrade

Hi, I upgraded last night but have only had the email confirming my order is being processed. The phone shows as in stock and normally dispatched within 1 day. My ee account is still giving an option for early upgrade and i've not had another text or...

New phn

Hi I ordered a new phn on Sunday night was told it would be hear yesterday not came have no tracking number have email from ee telling me about order but still nothing from dpd and its been 24hrs

Chrisa2 by Investigator
  • 808 Views
  • 6 replies
  • 0 Helpful

S20 ultra 5g

Hi, I was due an upgrade 9th of last month, went to shop & ordered a note 10 plus. It never arrived so i rang ee. They said no stock due to new release of s20. I cancled order. Placed a pre ordered for Samsung Galaxy s20 ultra 5g on Friday 13th. Ive ...

Loki1 by Visitor
  • 1722 Views
  • 5 replies
  • 3 Helpful

Resolved! International shipping and costs?

Does anyone know or can answer the question of whether there is international shipping from ee or not?  Here's my situation more explained,  I'm abroad and lost my sim,  so I need to order a new one online as I can't make phone calls.  Anyone can hel...

Dido188 by Investigator
  • 2718 Views
  • 1 replies
  • 2 Helpful

Resolved! Pre Ordered phone but plan is now cheaper

Hi Team, hope everyone is staying safe, My question is, I have pre ordered a new phone in store and ordered it along with the plan that best suited me. This plan is now advertised at a lesser cost, will this be mirrored when I collect the phone and c...

Samsung S20 ultra 512gb cosmic grey

I pre ordered my new samsung galaxy S20 ultra 512gb in cosmic grey on 11th March 2020 but as of today 24th March 2020 still not received it, had no updates and my order is still classed as an open order, has anyone else got this, i am also not allowe...

S20 ultra order not confirmed

I was due an upgrade on the 10th of March, I chose to upgrade to the s20 ultra, I pre ordered it, got an order number etc and was told I would receive order updates and confirmations, I havent recieved anything regarding this upgrade, has this happen...

Tconnor94 by Investigator
  • 1275 Views
  • 5 replies
  • 0 Helpful

Delivery date avaiting confirmation?

Hello everyone. I've been ordered my new galaxy S20 Ultra 8 days ago and I still waiting for confirmation of delivery date. No message or email after so many days?! It's that normal with EE? Just pay us and... Many thanks and Bravo

Wons89 by Investigator
  • 884 Views
  • 4 replies
  • 0 Helpful

Upgrade gift not arrived

Hi, I upgraded to a s10+ a few weeks back, it come with the free watch. I did my claim and it said it would arrive in 45 days. It has now been two weeks since it should of arrived. Spoke to EE they said to get intouch with samsung promotions/Kondor a...