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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Samsung S20 ultra order status

I pre-ordered a Samsung S20 ultra on 5th March. When I spoke to EE cust services they said they had a to wait to see how much stock they would get and since then I haven't had any update by text and the app doesn't let me see my plans and add one etc...

Email

Hi I just got a new contract and accidentally gave an email that is not used any ideas how I can get this changed please 

Resolved! S20 ultra store collection

After paying a £25 pre-order fee in February for the S20 Ultra in store to then having to wait ages for delivery to then being advised my phone would be ready to collect from store on the 24th march (today) I now find that all stores are closed until...

Mo-Trax by Investigator
  • 3356 Views
  • 5 replies
  • 1 Helpful

Orders for pay monthly accesories

Posted in the open: @Lucex85 wrote: Hi, I've place today 2 orders for pay monthly accesories and I didn't get any text messages just emails for confirmation. Can you,please tell me if everything it's ok with them?It is on if I have to wait more the ...

XRaySpeX by EE Community Star
  • 884 Views
  • 1 replies
  • 0 Helpful

No order confirmation

I upgraded my phone online, have an order number. But not recieved any confirmation email for this specific order from ee, also it will not let me track status of order using the order number i have online? Has my order go through at all ?

Davidjay by Investigator
  • 855 Views
  • 1 replies
  • 0 Helpful

Ee

Ee where is my phone xkoxxxxxxxxx Where is live chat gone   [mod edit: please do not post personal information on the public board. Thanks!]

no confrimation email

I made an on line order this morning , I had a screen come up with my order number and that everything was good to go and a message saying I would get a confirmation email which even after four hours I haven't received , am I going to get my order as...

jayticey by Investigator
  • 703 Views
  • 2 replies
  • 0 Helpful

Hi

Hi. I ordered a pay as you go phone last Tuesday to be sent to a store but obviously all stores are now closed

My watch

I ordered a apple 3 series watch last Wednesday and since then i have heard nothing from EE in regards when it will be delivered I have tried to phone but can not get through when will be be updated on it arriving?

Tmeade13 by Explorer
  • 724 Views
  • 3 replies
  • 0 Helpful