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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15591 Views
  • 51 replies
  • 65 Helpful

Delivery

How long is the current delivery time at.the moment as it's been 48 hours since i ordered my phone and still have not got a  clue when it's coming its impossible to get any help from ee as the phone lines are always busy

Change delivery address

Hi,I haven't received a delivery date for my order/upgrade yet, but I had arranged for it to be delivered to my workplace. I don't want to clog up your phone lines, but due to the Covid-19 situation I need to change this to my billing/home address. I...

Resolved! How long do credit checks keep for?

So i made an order through a 3rd party for a phone for £56 per month, they told me the credit check went through but EE could only offer me credit of £55.20 per month, i was given options but chose to cancel. The lady gave me the credit check referen...

zeeuk by Established Contributor
  • 3028 Views
  • 3 replies
  • 1 Helpful

track my order

i ordered another phone onto my contract on the phone he said it would be here yesteday i looked online account it said track my order on whats new section off my account and now thats disappeared and i didnt recieve an order number on my Email. so i...

Delivery of upgrade.

I ordered an upgrade on 17th March. To be delivered to my nearest EE shop. The shop has now closed. Will the phone come to my house instead ? Or will it go to the shop after this lockdown is over? 

MerylM by Visitor
  • 648 Views
  • 1 replies
  • 0 Helpful

S20 Ultra Store Delivery

will S20 ultra store pickup orders be sent to home addresses automatically

JK65 by Visitor
  • 654 Views
  • 1 replies
  • 0 Helpful

Delivery of new phone

My name is Amy Cheek and I ordered a samsung Galaxy S20  which they said was in stock .I had  an email say they are usually dispatched within a day but have received no  emails or updates. Customer services is extremely busy and EE are not being very...

Online payment checkout not working

Trying to add an accessorise to plan and it when it gets to the payment page, it says sorry we cant process payment right now?  Is this due to a system error please?Thanks

Nash1975 by Visitor
  • 1378 Views
  • 2 replies
  • 1 Helpful