Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Payment

AndresMA
Visitor

‎29-08-2021 11:42 PM

I want to remove my card but not cancelling my plan I just want to pay monthly by putting some creddit on the app how can I make that happen? 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎30-08-2021 12:42 AM

Are you on PAYG? You must be by topping-up with credit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team
In response to XRaySpeX

‎30-08-2021 07:58 AM

Hi @AndresMA

 

Thanks for posting on the community. 

 

If you have a pay as you go account, you can log in to My EE to remove the payment card. 

 

You can find more details in our How do I set up card payments for pay as you go? Help page. 

 

Thanks 🙂

 

Leanne.

0 Helpful