PUK code

[ripstop34]

well, my phone is locked and i cant get into it to get my text, and can't sign up for MyEE, my phone is blocked and needs a PUK code, which again, i can't get because my phone is blocked, what do i do

[Leanne_T · Accepted solution]

Hi @ripstop34

Welcome to the community.

If you get in touch with our customer care team, they can help you with the PUK code 🙂

Thanks.

Leanne.

[sandie14shears]

hi my watch is on emergency calls only, i have put my code in but it will not accept, so how can i change it please regards Sandie

[Leanne_T]

Hi @sandie14shears

Thanks for coming here.

Is your watch asking for a PUK code?

Which watch do you have?

Thanks 🙂

Leanne.

[Caleb6]

Hi i need my puck code i cant unlock my texts i have also ran out of puck code uses

[Alex_S]

Hi @Caleb6,

Welcome to the community 🙂

You can access your PUK code to unblock your SIM card via your My EE Account.

Go to Menu >Manage device, scroll down to Unblock SIM (PUK code), select Show PUK code.

Once you have your PUK code, enter this into your phone to unblock your SIM.

Please take care when you enter your PUK code into your phone – you'll block your SIM card again if you enter the wrong PUK code ten times in a row.

Alex 🙂

[Caleb6]

Hi i have enterd the rong puk code ten times on accident so what do i do now i have no turns left i cant fully unlock my account or call people 

[Caleb6]

Like i have no turns left @

[Leanne_T]

Hi @Caleb6 

Have you tried the PUK code?

What message shows on your device?

Thanks.

Leanne.