Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2660 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

clear out

i do think that community do need a clear out most page is out of date... some are post 2018-2019 

Resolved! Micro Sim to Nano Sim on a PrePay Phone and keep same number

How to keep my phone number (Prepay) when swapping from a micro sim smartphone to a nano sim Smartphone? I have tried phoning EE for help, but because of the present climate, understandably very busy. Tried on-line through the EE Account, but informa...

YoungHeart by Valued Contributor
  • 3627 Views
  • 16 replies
  • 1 Helpful

Resolved! Upgrade

I ordered an iphone 12 pro on 2nd of november and havent recieved any order confirmation email yet. Does it mean that EE havent processed my order yet or do i just get an email from dpd about my delivery?

sk066 by Investigator
  • 2190 Views
  • 3 replies
  • 1 Helpful

Sim not provisioned message

I've recently had a new sim card as mine hasn't been back from the insurance when I had my screen replaced. I can't ring or receive text or anything 

Olibuck by Visitor
  • 725 Views
  • 2 replies
  • 0 Helpful

4GEE WiFi mini

My 4GEE WiFi signal drops in and out. It is situated in the same place and shows full signal coloured blue. However sometimes it works and other times it doesn’t. The 4GEE online page shows a low signal but the mini unit maintains a strong blue signa...

BaBrown by Investigator
  • 1518 Views
  • 5 replies
  • 0 Helpful

Resolved! PUK code

well, my phone is locked and i cant get into it to get my text, and can't sign up for MyEE, my phone is blocked and needs a PUK code, which again, i can't get because my phone is blocked, what do i do

I think my phone is faulty

I have had this phone since the beginning of lockdown and all I have had is problems. when I tap the screen button icons they dont work, it runs so slow. It doesnt connect to my internet and it's always on one bar. It's not my internet either as my h...

Amyy2 by Investigator
  • 874 Views
  • 2 replies
  • 0 Helpful

Stock availability

Hello I have added a few accessories to my account. I ordered the switch lite but received a email it out of stock. I'm wondering if the switch is in stock. Also I've added the fitting series 2 and paid the 10 pound but not received confirmation.

4GEE availability and signal integrity

Good AfternoonUn usual request for help, but here goes. We are looking for alternative phone/broadband  to our BT openreach which is provided across fields over 6 telegraph poles . These poles need to be removed in order for the building of houses ad...

f4rghi by Investigator
  • 1075 Views
  • 2 replies
  • 0 Helpful

Upgrade order

I’m due an upgrade on one of my lines so I preordered the IPhone 12 proall was good or so I thought expecting delivery of the phone a week goes by no notification of delivery nothing so I get in touch with EE on Friday to be told the phones out of st...