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PAGE NOT FOUND

MissBlondie83
Visitor

Hi. I am trying to upgrade my phone thru the app, but every time I click on the upgrade option, it comes up with "page not found". It also does it when I try to look at the ee shop and browse phones. It is the same on the website as it is on the app. Does anyone know why its doing this??

3 REPLIES 3
Jon_K
Former EE Employee

Hi @MissBlondie83.

 

Welcome to the community.

 

Are you logged into your account when you're doing this?

 

Can you try a different browser on the website?

 

Jon

Mine does this too. On chrome, Internet explorer and Samsung browser. Really annoying that I can't view anything but get directed to a page not found when trying to upgrade 

James_B
EE Community Manager
EE Community Manager

Hi @Mckee88,

 

Welcome to the EE Community. 🙂

 

I'm sorry to hear you are having issues upgrading online. Please get in touch with Customer Care so a member of the team can help.

 

James