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How do i claim my free galaxy buds with the Samsung s6 lite tablet

Sammymouse85
Visitor

I thought this tablet would arrive with them...

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @Sammymouse85

 

Welcome to the community.

 

You do need to claim your Galaxy Buds in Silver, to do this please visit the claim portal no later than 30 days from your date of purchase and complete the claim form including a scanned copy of your proof of purchase, the IMEI which can be found on the box or in the settings menus, and your personal details.

 

You can find full details on our Samsung Tab S6 lite offer – Claim a pair of Galaxy Buds in Silver post.

 

Thanks.

 

Leanne.

Hello,

I received my tab 6 lite today, i have been trying to apply for the samsung buds that i was informed came with the bundle. 

 

Can anyone advise me how to do this please?

Jon_K
Former EE Employee

Hi @k316art89.

 

Welcome to the community.

 

Have you claimed your buds through the Samsung Claim Portal?

 

You need to do this within 30 days of your purchase date.

 

Jon

Ashleigh1902
Visitor

I'm also having the same issue because I can't find any proof of purchase/paperwork to allow me to upload to the Samsung claim website. (I wasn't provided with any paperwork in store)

James_B
EE Community Manager
EE Community Manager

Hi @Ashleigh1902,

 

Welcome to the EE Community. 🙂

 

Our Customer Care Team will be happy to provide you with a proof of purchase if you get in touch.

 

Thanks

 

James