Community Activity

Confusion About Plan Status

I recently received a message saying that my tech bundle has been fully paid off. However, when I check my account summary, it shows my plan as “Out of Contract.” Can someone please clarify what “Out of Contract” means in this context? Does it affect...

Mobile banking

Cannot connect completly to mobile banking. Says connection problems. Try again later. Appears to me Not Fit for Purpose

App app app crrr...

Dear EE. I have been with you for more time than I know my wife. Please, can you ditch your app and start again from scratch. This will never work.You have bundled so many things in to the app that this concept of interactive tiles and no fixed menus...

Andrei by Investigator
  • 193 Views
  • 4 replies
  • 2 Helpful

Bill paid before payment made?

My broadband bill is coming up but something has happened that has left me very confused.My bill is showing up as paid despite the bill not being paid yet (it's scheduled to come out on the 24th of the month, I paid last month a day early due to the ...

BTH by Contributor
  • 26 Views
  • 3 replies
  • 0 Helpful

Confused about my iPhone 17 Pro Max order status

I ordered an iPhone 17 Pro Max 512GB Silver, and my order status currently shows "Order confirmed" with the expected delivery date listed as "Awaiting confirmation. Yesterday, I also received an update saying "Your order is on track. "I’m a bit confu...

MAzh2 by Visitor
  • 28 Views
  • 0 replies
  • 0 Helpful

iphone 17 pro max

hi EE ordered my iphone 17 pro max on friday 19 th september your website said it was in stock and would be dispatched in 24 hours or before its sunday now and still no update i have called a store and been told that they are out of stock and it woul...

mason39 by Investigator
  • 964 Views
  • 13 replies
  • 5 Helpful

Upgrade

I'm looking to upgrade from sim only to phone contract, but I can't find the option anywhere, I don't know if im just been daft not been able to find it. Thanks