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Accessory delivery

Sofi_vr6
Investigator
Investigator

I have ordered an accessory on Thursday last week, had a confirmation email, Then nothing. When should I expect delivery? 

5 REPLIES 5
Katie_B
EE Community Support Team

Good Afternoon @Sofi_vr6

 

Thanks for ordering with us. 

 

What accessory did you order?

 

Speak soon, 

 

Katie 🙂

It’s a wireless charging pad. 

Katie_B
EE Community Support Team

Thanks for confirming @Sofi_vr6

 

Did you receive an order number?

 

If yes, what shows when you track this online using the online order tracker?

 

Katie.

It says it can’t be tracked 

Katie_B
EE Community Support Team

Hi @Sofi_vr6

 

I would recommend giving us a call so our customer care team can track this further for you. 

 

Katie 🙂

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