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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2967 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16162 Views
  • 51 replies
  • 65 Helpful

Accessory delivery

I have ordered an accessory on Thursday last week, had a confirmation email, Then nothing. When should I expect delivery? 

Sofi_vr6 by Investigator
  • 508 Views
  • 5 replies
  • 0 Helpful

PAC activation

Hi, I have purchased a new contract from EE and requested to keep my existing 3 number. I have entered the PAC code from 3 while I was purchasing it.When I put the new SIM, the number hasn’t changed yet! What should I do?please reply!! Hasi

Haseeba by Visitor
  • 652 Views
  • 2 replies
  • 0 Helpful

Phone upgrade and new sim

I have upgraded my phone to a google pixel 3a and have had difficulties in transferring my data to the new sim card. The quick switch adapter said that my old phone's cable couldn't transfer data and to try another, which I did and it said the same t...

Rosie95 by Visitor
  • 481 Views
  • 1 replies
  • 1 Helpful

No confirmation

Hi  I have  upgraded online but have not had any conformation how do I know if it’s gone through 

soosoo23 by Visitor
  • 428 Views
  • 1 replies
  • 0 Helpful

Apple gift card.

Does anyone know what was going on with apple on Wednesday just gone as I tescos and was looking to buy a £15 Apple gift card and tescos where having problems on puting the £15 on the £15 apple gift card they tryed two apple gift cards and they had p...

luke198825 by Valued Contributor
  • 1193 Views
  • 1 replies
  • 1 Helpful

PAC Code not coming through by Text

Today twice, I have requested my PAC Code by text. Both times I received no code. Shortly after I received a call from EE, asking the reason why I want to change provider, I finally ended the call because of too many questions and my answers was gett...

markam by Investigator
  • 3477 Views
  • 6 replies
  • 3 Helpful

Resolved! Mini wifi

HI, my contract is coming to an end (next month) and i do not wish to continue after this.How do i cancel my account for this?  

Hippygirl by Investigator
  • 1905 Views
  • 1 replies
  • 1 Helpful

4G Home Router

Hi, I am interested in the 4G EE Home router; as the broadband and line rental we are installing will only be available 18 days after we move in. Does the 4G router connect to the SKY Q boxes? Our Sky Q is being set up but our broadband wont be insta...

Time taken to port a mobile number from another network to EE

I am porting my old number from O2 Giffgaff to my new EE mobile contract. I received email confirmation that they had recieved my PAC code on 7th June. I have heard nothing since (5 days ago) and my mobile number has not changed. I was under the impr...

RW1972 by Investigator
  • 980 Views
  • 5 replies
  • 0 Helpful

Order update

Good morning.  I'm new to this but was wondering if it is possible to find anything out about an ordered upgrade.  I ordered a Samsung S20 5g in grey 2 days ago and received email conformation with the expected order number etc on it almost straight ...

Mccleary by Explorer
  • 496 Views
  • 3 replies
  • 0 Helpful