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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2663 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15632 Views
  • 51 replies
  • 65 Helpful

Time taken to port a mobile number from another network to EE

I am porting my old number from O2 Giffgaff to my new EE mobile contract. I received email confirmation that they had recieved my PAC code on 7th June. I have heard nothing since (5 days ago) and my mobile number has not changed. I was under the impr...

RW1972 by Investigator
  • 950 Views
  • 5 replies
  • 0 Helpful

Order update

Good morning.  I'm new to this but was wondering if it is possible to find anything out about an ordered upgrade.  I ordered a Samsung S20 5g in grey 2 days ago and received email conformation with the expected order number etc on it almost straight ...

Mccleary by Explorer
  • 490 Views
  • 3 replies
  • 0 Helpful

Order

I had an email saying my order was successful but then never got anything after that when will my order be here 

Jeddyer by Visitor
  • 415 Views
  • 1 replies
  • 0 Helpful

Re: Not received anything

I placed an order for a mobile broadband router PAYG on Friday. I have a confirmation email and I just got off a call to your customer services department where I was transferred to four different departments and then told to phone back and ask for s...

Resolved! @CalamityJane I'M BACK-AND- I MISSED THE ee COMMUNITY

Hi Everyone, A bit of a "rocky week" so I haven't participated in the ee Community much this week.  But now I'm back and 'on fire' with Topics that I've 'written in my head' but haven't quite got around to the actual Topic/Post yet (I will!). So...he...

CalamityJane by Established Contributor
  • 5538 Views
  • 13 replies
  • 4 Helpful

Resolved! 4G on pay as you go phone

My phone if 4G enabled and I've checked the settings are correct but I can't use the internet away from home. It's been suggested that I need to get an updated sim card for it to work. Is that correct?

jw60 by Investigator
  • 1799 Views
  • 11 replies
  • 1 Helpful

Activating sim

Hi I upgraded to a new phone yesterday. I activated my new sim card however it does not appear to be activated. The old sim card in my previous phobe has since deactivated. What do I do as I have no working phone line please. Thanks 

Nj4 by Explorer
  • 719 Views
  • 2 replies
  • 0 Helpful

Resolved! Keeping number

Hi I’ve just taken out an upgrade with mobiles.co.uk and asked to keep my EE number. They have said I can but EE say I can’t. My phone is due to arrive tomorrow and I’m worried I’ll lose my number. Is there any way I can check 

Nsha by Investigator
  • 3222 Views
  • 8 replies
  • 1 Helpful