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Community Activity
mis-sold TV package
I decided to upgrade to fibre when it arrived in around March this year. Was clearly told on the call that my package would be the same for TV if I moved this to EE too at the same time.It then turns out that I was mis-sold the TV package as I have l...
Setting Up Roaming before travelling abroad
Hi EEPlease bring back being able to set up roaming before travelling abroad. It was so much simpler and worked! The new way of having to click on the link seems to not work, have continual issues and is not a good way to start a holiday! Have spe...
Emplyee reference
Hi, I am ex EE employee seeking the HR contact details to provide to a new employer for a reference.
Hybrid Connect, Signal is 3 red bars No SIM
Hi there, I just connected by hybrid connect box to my router, the centre ring is Aqua so is successfully paired with the router. However the signal bars are all red, When logging into the admin console it states that there is no signal and the statu...
Hy
Hi everyone, I was wondering if anyone else has experienced issues with the spend cap on their account. I’ve been with EE for a year now and currently have three Flex Pay contracts, all paid on time with no missed or late payments. I recently tried t...
Buy iPhone16e
I’d like to buy new iPhone and I’m a BT customer with EE Smart Hub. my mobile number is +********** with O2 net work Pay as you Go, 1 month roll over contract. PLEASE ADVISE! Thanks [mod edit: removed personal details from the forum]
Resolved! Safe Search won"t turn on
Hi - can someone from EE technical support please help me with this. I can't be the only customer experiencing this problem. Anyone else out there having the same problem? "Safe search" blocks all the porn sites & probably lots more dodgy stuff that ...
Coverage in Wednesbury
Update: 10 June 2025 Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and sta...
Resolved! Can’t set up WiFi controls in the app
EE Smarthub 3 and latest iOS. Start the process to set up WiFi controls but never gets past the first step (see photo).deleted and reinstalled the app reset and restarted the hubnothing works
Smart Hub Plus SH31B Router Firmware changelog
Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...
