Order

GracieEE
Investigator
Investigator

‎30-06-2020 09:14 PM

My order, i placed an order yesterday I got the email but nothing since. Any suggestions please. I dont know how to check? Thank you in advance.

0 Helpful
6 REPLIES 6
GracieEE
Investigator
Investigator
In response to GracieEE

‎30-06-2020 06:47 PM

I placed an order yesterday got initial email but not heard anything since. Any suggestions.   Thank you. 

0 Helpful
Profile closed
Not applicable

‎30-06-2020 09:23 PM

Hi @GracieEE 

 

Welcome to the EE Community,

 

you can track your order by clicking the link below.

 

TRACK MY ORDER  

 

If the tracker doesnt display any information call freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

 

Thanks,

 

David.

 

 

GracieEE
Investigator
Investigator
In response to Profile closed

‎30-06-2020 09:25 PM

It's a small business order so different reference number. 

0 Helpful
GracieEE
Investigator
Investigator
In response to Profile closed

‎30-06-2020 09:30 PM

It only has order reference. 

0 Helpful
GracieEE
Investigator
Investigator

‎30-06-2020 09:33 PM

You have entered an invalid order reference. Is what I get when I try to track? 

0 Helpful
Christopher_G
EE Community Support Team
In response to GracieEE

‎01-07-2020 08:20 AM

Hi @GracieEE

 

Welcome to the community.

 

I'd recommend calling our Small Business Mobile Care team so they can check your order for you.


Let us know how you get on.


Chris